Customer Service Operative- Group Session
Gosport

About Us: 

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further...but it's not just about karting!

TeamSport Gosport boasts a 450m multi-level go-karting track. Featuring 10 exciting corners, sweeping straights and an exhilarating bridge section, our electric karts deliver an unforgettable racing experience. The track is also supported by our excellent Food and Beverage selection in our Recharge Bar.

A Career in the Fast Lane:

At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.

Community Champions:

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation. 

Best Places to Work:

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm. 

Our Values: 

• Put the Customer on Pole:            Make every karting experience unforgettable. 
• One Crew:                                      We're a close-knit team, fuelled by energy and fun! 
• Stand Up and Stand Out:              We Innovate, lead, and make our mark in the industry. 
• Emphasis on Small Details:          We get that the little things matter. 
• Fuelled by Fun:                              It's not just a job; it's about enjoying what we do. 

The role

We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our track. 

What skills our bar and kitchen crew have

• We are friendly and approachable
• We put customers first
• We have a positive and proactive attitude
• We have a great eye for detail
• We communicate well together
• We are team players!
• We are all over 18 due to serving alcohol without supervision

What you will be doing

• Serving customers and preparing hot and cold food and drinks
• Handling payments
• Handling and managing stock
• Up selling offers, events & merchandise

As a Host, you will be responsible for

• Greeting and registering drivers
• Conducting group briefings
• Commentating on races and waving the flag
• Giving tips on how to race faster and better
• Re-fuelling our customers with food and drink from the snack bar
• Meeting team sales targets
• Upsell our merchandise/ offers/events/ memberships
• Being on hand to make sure their events are hassle-free
• Contribute to maintaining and exceeding sales and mystery visit targets

On a different day, you may be a Marshal, which involves

• Checking the karts comply to our strict health and safety guidelines at the beginning of a shift
• Test driving karts for our mechanics
• Helping customers into karts and with their race suits and helmets
• Checking the grid before the start of a race
• Being on hand to 'marshal' the events
• Waving the flags to keep our customers safe
• Helping those that spin off back into the action

Ready to Join the Race? 

If are shortlisted for the role, you will be invited via email to join one of our fun and engaging group recruitment sessions at our track!

**If you cannot attend the session/s that we have available, please register to our talent pool so you will be notified for the next one* We do not carry out individual interviews outside of these sessions**